FAQ

Frequently asked questions about our product

ABOUT THE BOX

How much wine is in one box?

One Fussie box is 1.5 liters, the equivalent of two 750ml bottles of wine.
How long does Fussie stay fresh after opening?

Once opened, Fussie stays fresh for up to 8 weeks.
Does the wine taste like the bag?

Not at all. The wine is stored in a food-safe inner bag designed to protect freshness without affecting flavor.
How should I store Fussie?

Fussie Red can be stored on your countertop or in the fridge, whatever works for you. Our wines don’t need to stay refrigerated to maintain freshness for up to 8 weeks after opening.


For the best experience, we recommend keeping the Rosé and White chilled after opening so they’re always ready to pour. The red is also yummy with a slight chill.
Why is bag-in-box better than bottles?

Less waste, longer freshness, easier storage, and easier pouring. Same great wine, less fuss.

SHIPPING

Where do you ship?

Alaska, Arizona, California, Colorado, Washington D.C., Florida, Georgia, Hawaii, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Minnesota, Missouri, North Carolina, North Dakota, Nebraska, New Hampshire, New Mexico, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Washington, Wisconsin, West Virginia, Wyoming
How long does shipping take?

We ship UPS Ground so your wine should arrive within 3 to 5 business days of your order being fulfilled. 
Do I need to sign for my order?

Yes. A valid government-issued ID and adult 21+ signature are required for all alcohol deliveries. Our carriers cannot leave wine unattended.
What happens if I miss my delivery?

UPS has recently updated their delivery policy. If a customer misses the first delivery attempt, UPS will automatically redirect the package to a nearby UPS Access Point instead of attempting delivery the following day. The shipment will be held at the Access Point for up to 7 days at no charge. If the package is not picked up within that timeframe, it will be returned. 
Why can’t you ship to my state?

Wine shipping laws are annoyingly complicated, and some states won’t let us send Fussie there yet. We’re working on it, stay tuned.
Do you ship during hot weather?

To help protect your wine, we may temporarily delay shipments during periods of extreme heat or severe weather. You will be notified upon placing your order if this is the case. 

ORDERS

Can I change or cancel my order?

If you need to make changes to your order, contact us as soon as possible at help@drinkfussie.com. Once an order has been processed or shipped, we may not be able to make changes.
What if my wine arrives damaged?

We want every box to arrive safely and ready to enjoy. If your order arrives damaged, send us an email at help@drinkfussie.com with your order number and a photo of the issue. 
Can I send Fussie as a gift?

Yes! We have an option to leave a gift note at checkout. 

Legal / Compliance

Do I have to be 21+ to order?

Yes. You must be 21+ to purchase from Fussie, and you’ll need to show a valid government-issued ID upon delivery. 
Can I return my order?

Due to the nature of alcohol sales and state regulations, all sales are final. 

Sales/Marketing/Partnerships

I want to carry Fussie at my retail shop, bar, or restaurant. How do I get it?

Check out our trade page, or email sales@drinkfussie.com
Who do I contact if we want to partner with Fussie on a promotion or event?

Email us at fun@drinkfussie.com
I’d love to become a Fussie affiliate! Can I do this? 

Yes, check out our affiliate page!