Refund policy

Fussie Refund Policy
At Fussie, we stand behind the quality of our wine and want every sip to bring you joy. Due to federal and state regulations, all wine sales are final. However, if there’s an issue with your order, we’re here to help.

Refund or Replacement Eligibility

We can offer refunds or replacements only in the following situations:

Damaged or Defective Product: If your wine arrives damaged or is defective, contact us within 5 days of delivery with a photo of the issue.
Wrong Item Sent: If we sent the wrong product, let us know within 7 days for a replacement.

How to Request Support

Email us at support@drinkfussie.com with:
Your order number
A description of the issue
Photos of the product and packaging, if applicable
Our team will review your request and respond within 2 business days.

Important Notes

Due to legal restrictions, we cannot accept returns of alcoholic beverages for any reason other than damage or defects.
Refunds (when applicable) will be processed back to the original payment method within 7-10 business days.

Customer Satisfaction

If there’s any issue with your Fussie experience, please reach out—we’ll do everything we can (within the law!) to make it right.